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moorejAsked on July 20, 2016 at 9:02 AM
The email is listed, however the email notifications have not been received to the assigned person. Please advise
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David JotForm Support ManagerReplied on July 20, 2016 at 11:34 AM
The recipients for your form(http://www.jotform.us/form/60804224239148) are not in bounce list, upon checking our mail logs, good delivery is shown:
Please check spam folders and make sure to white-list our domain names as we use Amazon SES method for "noreply@jotform.com" sender.
Here are our domain names:
- us-sub1.jotservers.com
- us-sub2.jotservers.com
- aws-sub1.jotservers.com
- aws-sub2.jotservers.com
- us-app2.jotservers.com
- jotservers.com
- jotmails.com
- jotform.com
- amazonses.com
- email.amazonses.com
- *.smtp-out.amazonses.com
- jotform.co
- secure.jotform.co
- s3.amazonaws.com
- static-interlogyllc.netdna-ssl.com
Let us know if you need more help.