What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I just paid for a premium membership, but it is still only showing 100 possible submissions.

    Asked by wilsonzd53 on March 30, 2012 at 12:43 PM
  • Profile Image

    Answered by jeanettebmz on March 30, 2012 at 01:09 PM

    @wilsonzd53

    I can see the status of your account is already Premium and that you have already 1000 submissions per monthg

    Please kindly log out , clear your browser cache and login again.

    Let us know if you still have issues

    thanks !

    Jeanette