Program not downloading correct data

  • polajai
    Asked on July 20, 2016 at 10:44 AM

    Jot Form is now downloading my data as a .rar file instead of .zip. 

    When I try to open file it says it is an application "Stanza.app" not my data.

    Please fix.

     

    Jotform Thread 886786 Screenshot
  • Kevin Support Team Lead
    Replied on July 20, 2016 at 11:57 AM

    I have already assisted to you on this thread: https://www.jotform.com/answers/886727 

    Please take a look there, we will be following your issue on that thread.

    Thanks.