What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Program not downloading correct data

    Asked by polajai on July 20, 2016 at 10:44 AM

    Jot Form is now downloading my data as a .rar file instead of .zip. 

    When I try to open file it says it is an application "Stanza.app" not my data.

    Please fix.


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    JotForm Support

    Answered by Kevin_G on July 20, 2016 at 11:57 AM

    I have already assisted to you on this thread: https://www.jotform.com/answers/886727 

    Please take a look there, we will be following your issue on that thread.