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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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Custom Sender Email: Why emails keep sending from the JotForm email address?Asked by cheapjoes on July 20, 2016 at 11:30 AM
I can see you've set up your custom sender email address, but I can see you are testing your email notifications using the "Test Email" button placed ni the email wizard.
Please do note that this will send the email from our default sender email address and it will always be sent to the email address set up in the account.
I would suggest you to test your form with a real submission, that way you will know if the custom sender email works or not.
Please try that and let us know how it goes.