Just had an email to say my account has been downgraded and it may be due to a credit card expiry ?

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    Asked on July 20, 2016 at 02:17 PM
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    Answered on July 20, 2016 at 02:46 PM

    This downgrade was indeed in error.  This was for a duplicate subscriptions that was previously cancelled.  I removed the downgrade and your subscription should continue without issue.