Just had an email to say my account has been downgraded and it may be due to a credit card expiry ?

  • annieprice
    Asked on July 20, 2016 at 2:17 PM
  • David JotForm Support
    Replied on July 20, 2016 at 2:46 PM

    This downgrade was indeed in error.  This was for a duplicate subscriptions that was previously cancelled.  I removed the downgrade and your subscription should continue without issue.