Why am I receiving duplicates of submission notification forms?

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    regional
    Asked on March 30, 2012 at 03:35 PM

    We are receiving duplicates of submission notifications for our LEED for Homes forms. I have looked over the notification settings and cannot figure out why this is happening. Please provide information about how to mitigate this issue.

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    pinoytech
    Answered on March 30, 2012 at 04:40 PM

    Hi,

    You can prevent it with this way

    Please let us know if the said issue still persist so we can further help you.

    Thank you for using JotForm!

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    abajan
    Answered on March 30, 2012 at 08:33 PM

    @regional
    Are you saying that you get a duplicate notification for every submission made via the form in question? If so, it's likely that the issue is more than users making duplicate submissions.