What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I receiving duplicates of submission notification forms?

    Asked by regional on March 30, 2012 at 03:35 PM

    We are receiving duplicates of submission notifications for our LEED for Homes forms. I have looked over the notification settings and cannot figure out why this is happening. Please provide information about how to mitigate this issue.

    Page URL:
    http://www.jotform.net/?formID=20242044253

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    Answered by pinoytech on March 30, 2012 at 04:40 PM

    Hi,

    You can prevent it with this way

    Please let us know if the said issue still persist so we can further help you.

    Thank you for using JotForm!

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    JotForm Support

    Answered by abajan on March 30, 2012 at 08:33 PM

    @regional
    Are you saying that you get a duplicate notification for every submission made via the form in question? If so, it's likely that the issue is more than users making duplicate submissions.