What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Enabling the "Powered by" for unlimited views is not working

    Asked by garcianora on July 20, 2016 at 04:41 PM

    I had 1000 exceeded views and told me to click to the check powered by for unlimited views, but even if I have unlimited views now in my account , not let me see any form :

    Form over quota
    This form has exceeded its allocated quota.
     
    Why???
    Page URL:
    https://form.jotform.co/61818778964880

    Screenshot
    unlimited views form views powered by
  • Profile Image
    JotForm Support

    Answered by Mike_G on July 20, 2016 at 06:47 PM

    Apologies for the inconvenience. I have checked your account and yes, it was created last March 2016. I also checked your account and I can see that it already has unlimited form views since you have enabled the "Jotform Footer" option on your account. I have reactivated your account and your form should work now as expected. 

    Please let us know if you have any further questions or concerns. Thank you.

  • Profile Image

    Answered by HRDMITIKM on November 09, 2016 at 03:04 AM

    I have the same problem too, I have enabled jotform footer to increase the view limit to unlimited, but my form is still showing "Form over quota This form has exceeded its allocated quota"
  • Profile Image
    JotForm Support

    Answered by Chriistian on November 09, 2016 at 03:13 AM

    Hello @HRDMITIKM

    To avoid any confusion, I have moved your question regarding the form being over quota into a new thread. Please follow this link to view the thread: https://www.jotform.com/answers/985909.

    Thank you.