Enabling the "Powered by" for unlimited views is not working

  • garcianora
    Asked on July 20, 2016 at 4:41 PM

    I had 1000 exceeded views and told me to click to the check powered by for unlimited views, but even if I have unlimited views now in my account , not let me see any form :

    Form over quota
    This form has exceeded its allocated quota.
     
    Why???
    Jotform Thread 887159 Screenshot
  • Mike_G JotForm Support
    Replied on July 20, 2016 at 6:47 PM

    Apologies for the inconvenience. I have checked your account and yes, it was created last March 2016. I also checked your account and I can see that it already has unlimited form views since you have enabled the "Jotform Footer" option on your account. I have reactivated your account and your form should work now as expected. 

    Please let us know if you have any further questions or concerns. Thank you.

  • HRDMITIKM
    Replied on November 9, 2016 at 3:04 AM

    I have the same problem too, I have enabled jotform footer to increase the view limit to unlimited, but my form is still showing "Form over quota This form has exceeded its allocated quota"
  • Chriistian Jotform Support
    Replied on November 9, 2016 at 3:13 AM

    Hello @HRDMITIKM

    To avoid any confusion, I have moved your question regarding the form being over quota into a new thread. Please follow this link to view the thread: https://www.jotform.com/answers/985909.

    Thank you.