What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to to preview my form. It says my form is in recovery mode.

    Asked by ACRajones on July 20, 2016 at 09:04 PM
    preview in unable to mode
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    JotForm Support

    Answered by Chriistian on July 20, 2016 at 10:58 PM

    Your account was flagged as dormant because you have not accessed it for a long time. I have now activated your account so you should be able to view your form without any issues. Regards.