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FairbanksArtsAsked on July 20, 2016 at 10:25 PM
Hi,
Right now, there is no option to increase the quantity one wants to purchase on my Paypal products. I looked this problem up in the support forum and saw a response on how to remedy this situation from 2015. However, when I set up the Paypal integration, there are only two options next to each product: Add new option & Delete Product. There is no third 'Edit' Option where I could potentially change the quantity.
Can you please help with this so that my customers can buy more than one of any given product?
Thank you.
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jonathanReplied on July 20, 2016 at 11:27 PM
When editing the items in the payment wizard, there is a button "Add Quantity" at the lower portion. Click on that button to open the screen to add Quantity option for the item/product option.
Please refer to the screencast video below for guidance.
Let us know if still not working for you.
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FairbanksArtsReplied on July 23, 2016 at 3:47 AM
Hello,
The example images in your response is not how my interface looks and there is no add quantity option on my Paypal integration wizard
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Welvin Support Team LeadReplied on July 23, 2016 at 8:39 AM
You have to hover your mouse to the product item to get the option to show up. Click on it to add:
If you'd like to switch to the new layout, simply access https://www.jotform.com/?test. To go back to the old layout, simply access https://www.jotform.com/?old.