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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't select and drag fields on Chrome.

    Asked by rturnr on July 20, 2016 at 10:48 PM
    I'm having this issue in Chrome 51.0.2704.103 on Windows 10. Can't select fields and then can't drag and drop them.
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    JotForm Support

    Answered by Chriistian on July 20, 2016 at 10:54 PM

    I am currently using Chrome 51.0.2704.106 on Windows 10, but I did not encounter any issues with the drag and drop feature. Can you please try clearing your browser cache to see if that resolves the issue? I would also recommend updating chrome to its latest version to see if that helps. If the issue persists, please let us know.

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    Answered by Dsarner43 on November 21, 2016 at 03:20 PM

    I have looked at this thread and the others, i have cleared my cache yet I have not been able to drag anything for almost 2 months now.

     

    Someone please help

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    JotForm Support

    Answered by Jan on November 21, 2016 at 06:09 PM

    @Dsarner43

    This is a duplicate thread. I can see that you already opened a thread. I will post my reply on this thread: https://www.jotform.com/answers/994926

    Thank you.