JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Contacts are not adding to activecampaign list connected via ZapierAsked by kelley_denz on July 21, 2016 at 07:44 AM
I connect Jot form to Active Campaign through Zapier. Contact is not adding to active campaign list after submitting form successfully. I want contact automatically save to active campaign list when anyone submit form.
Kindly check and let me know.
I apologies for the inconvenience. I would suggest, could you please try to re-integrate the Zapier? Please, follow the instructions from the link below:
Alternatively, there is app which is doing the same thing. You can check it from the following link:
After applying the steps, please do let us know the results.
Thanks for your reply!
I create another zap for http://vidabizcloud.com/test/kelley-denz/test/request-a-quote/ but having the same issue.
I cloned your form and connected to Active campaign through Zapier. And everything seems fine, my contact transferred without any issues:
Make sure you're connecting to the right campaign, also that fields from jotform are matching correctly to the Active campaign.
What you should keep in mind is that Zapier is checking new submissions every 15 minutes and then it pushes the new information to Active campaign.
Please check your fields mapping and let us know if the issues persists.