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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Contacts are not adding to activecampaign list connected via Zapier

    Asked by kelley_denz on July 21, 2016 at 07:44 AM

    Hi,

    I connect Jot form to Active Campaign through Zapier. Contact is not adding to active campaign list after submitting form successfully. I want contact automatically save to active campaign list when anyone submit form.

     

    Kindly check and let me know.

     

    Regards

    Page URL:
    http://vidabizcloud.com/test/kelley-denz/test/join-the-team/

    Via adding check and submitting form after
  • Profile Image

    Answered by Irshad on July 21, 2016 at 09:56 AM

    I apologies for the inconvenience. I would suggest, could you please try to re-integrate the Zapier? Please, follow the instructions from the link below:

    https://zapier.com/help/jotform/

     Alternatively, there is app which is doing the same thing. You can check it from the following link:

    http://apps.jotform.com/app/zapier_integration

    After applying the steps, please do let us know the results. 

    Thanks.

  • Profile Image

    Answered by kelley_denz on July 22, 2016 at 12:58 AM

    Hi Irshad

     

    Thanks for  your reply!

    I create another zap for http://vidabizcloud.com/test/kelley-denz/test/request-a-quote/ but having the same issue.

    Kindly check

     

    Regards

  • Profile Image
    JotForm Support

    Answered by Nik_C on July 22, 2016 at 04:54 AM

    I cloned your form and connected to Active campaign through Zapier. And everything seems fine, my contact transferred without any issues:

    Make sure you're connecting to the right campaign, also that fields from jotform are matching correctly to the Active campaign.

    What you should keep in mind is that Zapier is checking new submissions every 15 minutes and then it pushes the new information to Active campaign.

    Please check your fields mapping and let us know if the issues persists.

    Thank you!