What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    not intend to renew the service

    Asked by netotal on March 30, 2012 at 07:28 PM

    good night

    I do not intend to renew the service jotform, I paid only for 1 month is ending.

    Please let me confirm that the service is not automatically renewed.

    I look back.

    Page URL:
    http://www.jotform.com/?formID=20587393306356

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 30, 2012 at 08:21 PM

    Pedro,

    As per your request, I have cancelled your subscription so that it does not get renewed at the end of the subscription period.

    Your account will enjoy Premium status until the 5th of April. Afterwards, it will revert back to free status. Your forms and data will remain unaffected by the downgrade.

    If there's anything else you need help with, please do not hesitate to inform us.

    Thank you very much for doing business with JotForm!