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TransatAsked on July 21, 2016 at 8:36 AM
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John_BensonReplied on July 21, 2016 at 10:12 AM
You need to delete the actual submissions that has attached files or uploaded files. Here's a guide on how to delete your submissions:
1. Select the form then click the Submissions.
2. In the Submission page, you can delete a single submission or delete all submissions.
Note: Deleted submissions are not recoverable. I suggest to download them before deleting them.
Complete guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
Hope that helps. Let us know if you need further assistance. Thank you.