What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can someone with Internet Explorer check out my page?

    Asked by buchangrant on July 21, 2016 at 11:44 AM

    Some people have been having issues seeing all of my page , specifically the SUBMIT button. If anyone with IE9 can check it out and advise I'd be very grateful..!




    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 21, 2016 at 12:55 PM

    I can see you have opened another thread with the same report, here is the link: https://www.jotform.com/answers/887623 

    You have also received a reply from one of our Support Reps, please follow your case there as it will help us to assist you better. 


  • Profile Image

    Answered by buchangrant on July 21, 2016 at 12:57 PM

    Hi Kevin

    That answer did not fix it so that's why I started a new thread

  • Profile Image
    JotForm Support

    Answered by Mike on July 21, 2016 at 02:28 PM

    Unfortunately, this is not likely that the issue can be fixed from our side.

    The issue can be reproduced in IE11 too. It seems that the necessary code (generated by your website) is not loading when the page is accessed via IE9-11.

    It is fine when accessed from other browser.

    The page itself that is holding the form can be loaded in IE, but it is not included to your Order Page in IE.

    We would like to suggest troubleshooting this issue with your website flash developer if possible.