- aamdfoundationAsked on July 21, 2016 at 03:26 PM
I have setup an autoresponder to email me and the donor for a donation. But no email is being sent to me or the donor after donation. Please advise what I'm doing wrong.
I get an email from Stripe noting that donation was accepted.
- JotForm SupportBDAVIDAnswered on July 21, 2016 at 04:15 PM
Please check your spam folder, and whitelist our JotMail IP addresses and domain name servers: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let us know if you need more help.