JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why Webhook integration is not working anymore?Asked by egiftercareers on July 21, 2016 at 03:52 PM
We have a form is sending results via email, to Google Drive and to our SQL Database (using the Webhook Add-on). We noticed a couple of submissions that we received via email and Google drive but NOT into our DB through Webhook.
1) Is there any where on the JotForm side where I can see Webhook logs to see if there were any issues connecting to our db?
2) Are there any known best practices on troubleshooting this scenario I described above?
I'm not sure you can view logs related to webhooks from JotForm's side.
Maybe something changed in your PHP file, or in the database so it is not matching the PHP file anymore.
I would check that first and also if you did some changes on the form itself it might cause your script not to work.
Could you please check and let us know if that's the case?
We'll wait for your response.