What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Photos taken from iPads are too large to be uploaded into form

    Asked by adevries on July 21, 2016 at 04:51 PM

    The size limit of the images that can be uploaded into a form is too small for some of the photos taken from an iPad.

    I get an error that the file is too large for the upload.


    Is there a) a way to increase the upload size allowed, or b) to limit the size of a photo taken by an iPad?

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    JotForm Support

    Answered by jonathan on July 21, 2016 at 05:45 PM

    Please refer to our user guide on how you can change the upload size limit in your form upload field.

    User guide: Changing-the-upload-size-limit


    Let usk now if you need further assistance.