What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is Dropbox integration really safe?

    Asked by carlyas on March 31, 2012 at 10:59 AM

    I'm a softball instructor and I'm making a website where people can upload pitching videos for me to analyze. I'd like to use JotForm and Dropbox because it seems so easy, but I'm wondering about the safety of it. I'm not at all familiar with the inner workings of these things, but it seems like anyone would be able to upload anything and it would be automatically downloaded to my computer. Is there some safeguard against receiving malware this way? I'm really not even concerned about the security/privacy of the uploaded files; I just want to protect my computer.

    Can someone please elaborate on this topic? Thank you!

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    JotForm Support

    Answered by Goldo on March 31, 2012 at 11:09 AM

    Hi, we do not do virus checking on files uploaded on our users form. You should practice extreme caution before opening files. Checking the files yourself using an anti-virus on your computer should help minimize the chances of infection.