What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It won't allow me to edit a person's response

    Asked by Webmetz on March 31, 2012 at 12:24 PM

    It won't allow me to edit a person's response for http://www.jotform.us/form/20904195255150

     

    It just brings up this message every time I try:


       
    Invalid Form URL
    This form is not available for this domain.
    http://www.jotform.us/form/20904195255150
       
     
    Page URL:
    http://www.jotform.us/form/20904195255150

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    JotForm Support

    Answered by abajan on March 31, 2012 at 02:00 PM

    Do you see a link like that pictured below? If so, click it to edit the submission. If not, what exactly are you seeing? Could you provide a screenshot?

    (Click image to zoom if necessary)

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    Answered by Webmetz on April 01, 2012 at 09:36 PM

    That is the message I am getting. Clicking that link leads me to an empty instance of my survey.

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    JotForm Support

    Answered by mliz on April 01, 2012 at 10:37 PM

    The form can is assigned to the domain jotform.us therefore it can only work on this. Were you trying to edit the submission after logging in to your JotForm account? If this is the case please use the following domain http://www.jotform.us when you login to your JotForm account and edit the submission.

    Let us know if this works. Thanks!

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    Answered by Webmetz on April 02, 2012 at 12:16 AM

    It did. Thanks!

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    JotForm Support

    Answered by mliz on April 02, 2012 at 12:17 AM

    Great! glad to be of help. Feel free to contact us if you have questions and enjoy using JotForm.