JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry about this, your account was stuck in "dormant" status, probably because you haven't logged in nor accessed your forms for a while. Your account has now been reactivated, and the form should be working fine:
If you experience further troubles with any of your forms, you may need to re-save them in our Form Builder in order for the forms to display correctly. Thank you.