What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    This form is in restore mode please try again later?

    Asked by coolmark1995 on July 22, 2016 at 12:10 AM

    I cant access my form at https://form.jotform.com/62029442358254

    in TRY mode form is in restore
  • Profile Image
    JotForm Support

    Answered by Boris on July 22, 2016 at 04:06 AM

    Sorry about this, your account was stuck in "dormant" status, probably because you haven't logged in nor accessed your forms for a while. Your account has now been reactivated, and the form should be working fine:

    https://form.jotform.com/62029442358254

    If you experience further troubles with any of your forms, you may need to re-save them in our Form Builder in order for the forms to display correctly. Thank you.