My form is in restore mode

  • Profile Image
    BambooShootsPhoto
    Asked on July 22, 2016 at 02:46 AM

    Hello, 

    Could you please reactive my account? as I just created a form and it is showing up as an error message that the form is in restore mode. Thanks.

    https://form.jotform.me/62031018615444

  • Profile Image
    Boris
    Answered on July 22, 2016 at 05:42 AM

    Sorry about this, it seems that your account and forms haven't been accessed in a long time, and your account got stuck in "dormant" status. Your account has been reactivated, and your form should be working fine now:

    If you need further assistance, please let us know. Thanks

  • Profile Image
    reemanuj
    Answered on July 22, 2016 at 07:03 AM

    can you restore my account also, having similar problem.

    Thanks

  • Profile Image
    Kiran
    Answered on July 22, 2016 at 09:25 AM

    @reemanuj,

    I have moved your question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/888570

    Thank you!