My form is in restore mode

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    Asked on July 22, 2016 at 02:46 AM


    Could you please reactive my account? as I just created a form and it is showing up as an error message that the form is in restore mode. Thanks.

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    Answered on July 22, 2016 at 05:42 AM

    Sorry about this, it seems that your account and forms haven't been accessed in a long time, and your account got stuck in "dormant" status. Your account has been reactivated, and your form should be working fine now:

    If you need further assistance, please let us know. Thanks

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    Answered on July 22, 2016 at 07:03 AM

    can you restore my account also, having similar problem.


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    Answered on July 22, 2016 at 09:25 AM


    I have moved your question to a separate thread and shall be addressed there shortly.

    Thank you!