What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can setup email alerts to your form so that when a submission is made, you'll receive notifications about it. To learn more about this feature, you can check this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings
To make sure that your email alerts will be sent, please check the following guides to help you further:
If you encounter any problems, please also check this guide to further troubleshoot: https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications
I hope that helps.