What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i customize the feedback that is sent to anyone who successfully completes the form on my website?

    Asked by Ezinne on July 22, 2016 at 07:08 AM
    How can i customize the feedback that is sent to anyone who successfully completes the form on my website?
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    Answered by Boris on July 22, 2016 at 07:18 AM

    When it comes to customizing the feedback from your form, there are two places where your users receive feedback upon successful submission on your form.

    1. They are shown a "thank you" message or page, which is confirming that their submissions was successful. You can customize the text of this thank you page or message that is shown:

    https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

    2. Your form can also send an autoresponder email to the address your users have entered on your form. You can achieve that by following this guide:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    While setting up the autoresponder, simply customize its text to whatever message you want or need to display to your users.

    Please let us know how it goes. Cheers