How can i customize the feedback that is sent to anyone who successfully completes the form on my website?

  • Ezinne
    Asked on July 22, 2016 at 7:08 AM
    How can i customize the feedback that is sent to anyone who successfully completes the form on my website?
  • Boris
    Replied on July 22, 2016 at 7:18 AM

    When it comes to customizing the feedback from your form, there are two places where your users receive feedback upon successful submission on your form.

    1. They are shown a "thank you" message or page, which is confirming that their submissions was successful. You can customize the text of this thank you page or message that is shown:

    https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

    2. Your form can also send an autoresponder email to the address your users have entered on your form. You can achieve that by following this guide:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    While setting up the autoresponder, simply customize its text to whatever message you want or need to display to your users.

    Please let us know how it goes. Cheers