What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Setup Worldpay link?

    Asked by afheadoffice on July 22, 2016 at 07:18 AM
    worldpay setup
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    JotForm Support

    Answered by Charlie on July 22, 2016 at 09:55 AM

    You can simply add Worldpay payment integration in your form. Simply drag it to your form and follow the instructions in the payment wizard. Here's a quick step-by-step guide:

    1. First, drag the "Worldpay" option in your form under the "Payment Fields" section.

    2. The payment wizard will then open, fill out the correct information here.

    3. This is quite important, at the last part of the payment wizard, you will need to follow the steps mentioned here. 

     

    To learn more about the general setup of the payment integration, please visit the links below:

    https://www.jotform.com/help/47-Order-Form-Basics 

    https://www.jotform.com/help/49-Order-Form-Types 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

     

    I hope that helps.

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    Answered by ronsharpe on September 13, 2016 at 01:09 PM

    Cannot find configuration options in worldpay account?
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    JotForm Support

    Answered by Charlie on September 13, 2016 at 01:18 PM

    @ronsharpe

    To better assist you, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/931168. I will address it shortly.

    Thank you.

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    Answered by ronsharpe on September 13, 2016 at 07:23 PM

    You will not believe what happened.  To make a long story short - I have an account with Secure Net who is owned by WorldPay.  The sales guy hooked me up in error.  Both are referred to as WorldPay. Thought I was losing it. It was a long day!

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    JotForm Support

    Answered by Chriistian on September 13, 2016 at 11:09 PM

    Thank you for updating us on your issue. I see that the error was because you were using a SecureNet account instead of the WorldPay account. To setup WorldPay for your form, you will first need to sign up for a WorldPay account. If you still encounter any issues with the integration, please let us know.
    Regards.