When I take a photo with a phone it says it is to large to attach to the form.

  • Curtis Cusack
    Asked on July 22, 2016 at 8:30 AM

    Are forms add photos and this works well with a tablet but does not work with a phone.

  • Kiran Support Team Lead
    Replied on July 22, 2016 at 10:22 AM

    I am not able to find any accounts registered with this email address. However, with the email submissions that has been received by this email address, I believe that you are referring to the form titled Near Miss Report.

    I have checked this JotForm and see that the file upload field is limited to 1MB and the photos taken on the phone may be more which could be causing the issue. 

    If you are administering the form, you may increase the upload size from the upload field properties.

    When I take a photo with a phone it says it is to large to attach to the form Screenshot 20

    If not, you may ask the person who manages the form to increase the file size limit for the upload field.

    Hope this information helps!