Emails don't seem to be forwarding to our recipient email address?

For the last three days We haven't had our normal emails - looking in the back office everything appears fine but it's still not working.

I see that your email address is in our bounce list and so you are not receiving emails to this address. I have removed it from the bounce list and you should be receiving the emails without any issue.

Also, please check the following guide that can help you with troubleshooting email delivery issues.

http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

Please get back to us if the issue still persists. We will be happy to assist you further.