- StaffdevelopmentTTHAsked on July 22, 2016 at 10:40 AM
My spreadsheet is integrated with google. This has happened several times. When I check submissions it is not updated. I have to remove the integration and re add it to get the latest update of submission. How can I prevent it from losing the integration
- JotForm SupportdavidAnswered on July 22, 2016 at 11:13 AM
The integration should not be removing itself. New submissions should update the sheet. I checked a couple of my test forms that have the integration present and both were still integrated. If the integration fails again, let us know before re-integrating it. We will be happy to have a look to see what failed.