What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Login information

    Asked by Mike Rofeim on March 31, 2012 at 05:21 PM

    I'm having trouble logging into my account. Its been a while since I've edited my form and I don't remember my user name or password. is there any way that this information can be emailed to me.

    Thank You

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    JotForm Support

    Answered by jonathan on March 31, 2012 at 06:02 PM


    Please check this post How to recover password to get your account details emailed to you.

    I tried checking your account using the email address you have, but it seems you have not registered yet as I only found a guest account associated with that email address. You may want to register for at least the Basic Free account instead in case you have not properly registered yet.