What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my users redirected to PayPal for payment

    Asked by ralfboehnke on July 22, 2016 at 11:22 AM
    why is my PayPal integration does not look like in your samples? My clients have to click submit order
    to get to the generic PayPal checkout.
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    JotForm Support

    Answered by david on July 22, 2016 at 11:25 AM

    If you are using the regular PayPal integration, users will be redirected to PayPal for payment upon completing the form submission.  If you have a PayPal Pro or business account, you can use the PayPal Pro or Express payment fields to allow users to pay directly in the form via credit card.


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    Answered by ralfboehnke on July 22, 2016 at 02:45 PM
    …perfect thank you. You guys are great with your service and what you offer.