What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hi, how do I get my form out of restore mode?

    Asked by williamsda on July 22, 2016 at 12:11 PM

    When I select the preview tab, a message pops up "Form not Found  This form is in restore mode, please try again later."

  • Profile Image
    JotForm Support

    Answered by david on July 22, 2016 at 12:52 PM

    Your account was set to "Dormant" status due to inactivity.  It has been restored and forms should be usable once again.

    If they still show in restore more on your end, let us know and we will be happy to have another look.