What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Sending big files using JotForm

    Asked by gicargentina on July 22, 2016 at 12:19 PM


    I need to create a form to allow users to send me v ery large files (photos in raw format)

    Is there a way for the photos to be directly stored in a dropbox or cloud and receive them by emails?

  • Profile Image
    JotForm Support

    Answered by Kiran on July 22, 2016 at 01:00 PM

    Please be noted that you can upload up to 1GB using file upload fields in a JotForm. However, the files received through the submissions will be stored in the JotForm servers first and then will be sent to any other integrations like DropBox/Google Drive.

    Free subscription accounts are limited to store only 100MB of files. So, if you need to store large files, you may need to upgrade the account to a paid subscription plan based on your requirements.

    The files uploaded to the form can be attached to the email notification if the total files are under 15MB only. This limitation is with the email service providers that we can attach the maximum files size.

    Hope this information helps!