- iantcanadaAsked on July 22, 2016 at 01:10 PM
Black sheep and Ewe submitted form and received confirmation according to them. I have not received their form. Only form not received that I know of to date. My form was in trash, by mistake, for a short period. Could this have caused the problem? If not would you let me know if there is a way of tracing form. Thanks.Page URL:
- JotForm SupportdavidAnswered on July 22, 2016 at 01:23 PM
Unfortunately, if there is no record of the submission in your JotForm account, we do not have a record of the submission. We collect the IP's of users who visited the form and when they visited, that data can be viewed through form analytics:
But we do not collect information other than that regarding potential attempts to submit the form.