What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I upgraded to the Premium account 2.5 hours ago and it hasn't changed over.

    Asked by bdoggiedog on March 31, 2012 at 06:28 PM

    Can you please help, our survey is about to shut down!

     

  • Profile Image
    JotForm Support

    Answered by jonathan on March 31, 2012 at 06:34 PM

    Hi,

    Your current account is already upgraded to Premium and is active.

    You may want to logout first, then clear your browser cache and login back to see the updates effect.

    Thanks.

  • Profile Image

    Answered by bdoggiedog on March 31, 2012 at 06:36 PM
    AH, sorry about that. Thanks a lot!
  • Profile Image
    JotForm Support

    Answered by jonathan on March 31, 2012 at 06:38 PM

    Glad to be of help. Should you require further assistance please feel free to contact us.

    Thanks.