Why can't I forward my submissions to another email account? It says that I have reached my limit and I have only submitted 2.

  • Profile Image
    overcoming
    Asked on March 31, 2012 at 07:06 PM
  • Profile Image
    jonathan
    Answered on March 31, 2012 at 07:21 PM

    Hi,

    Can you please try to clear your browser cache. You may also try logout and login back to your account and try submit again see if it works.
    Also you may try updating the Notification submission email to include "noreply@jotform.com" as the sender email address to properly get identity on email clients during send process.(please check screen)

    I see no warning messages in your account as it still has a lot of remaining submissions for the month.

    Hope this resolves the matter. Thanks.