What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I forward my submissions to another email account? It says that I have reached my limit and I have only submitted 2.

    Asked by overcoming on March 31, 2012 at 07:06 PM
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    JotForm Support

    Answered by jonathan on March 31, 2012 at 07:21 PM


    Can you please try to clear your browser cache. You may also try logout and login back to your account and try submit again see if it works.
    Also you may try updating the Notification submission email to include "noreply@jotform.com" as the sender email address to properly get identity on email clients during send process.(please check screen)

    I see no warning messages in your account as it still has a lot of remaining submissions for the month.

    Hope this resolves the matter. Thanks.