What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    On my payment form, how can I give them the option of requesting an invoice instead of using paypal option?

    Asked by mhworkz on July 22, 2016 at 07:24 PM

    I want to do this on one form. Is it possible? 

    Page URL:
    http://www.gogreenlearning.com/what-we-offer/leading-the-way/register/

    payment form paypal option how Them
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 22, 2016 at 09:37 PM

    Since you're using PayPal your customers will be automatically redirected to the PayPal payment form, there is no way to change this. 

    If you would not like to redirect them to the PayPal payment page then you will need to use another payment integration, and then if you do not want to charge them immediately then you may follow this guide: How-to-Enable-Payment-Authorization

    Otherwise you will need to remove the payment integration from your form, but do note that if you do it, you will not be able to charge your customers with your form, you will need to do it manually or request their payment info after. 

    Please let us know if you have questions, we will be glad to help you.