Form submitter is not getting our autoresponder email

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    FlagProsTN
    Asked on July 22, 2016 at 09:20 PM
    However, the submitter is still not receiving the notifications. 
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    Welvin
    Answered on July 22, 2016 at 09:34 PM

    The Attach PDF and Upload as Attachment are enabled in the autoresponder email and you are using noreply@formresponse.com as the sender email. These features will only work if noreply@jotform.com is used so please switch that. 

    If the autoresponder is still not delivered, ask your submitters to check spam. Adding noreply@jotform.com to their safe sender/contact list will also help.