Form submitter is not getting our autoresponder email

  • Profile Image
    Asked on July 22, 2016 at 09:20 PM
    However, the submitter is still not receiving the notifications. 
  • Profile Image
    Answered on July 22, 2016 at 09:34 PM

    The Attach PDF and Upload as Attachment are enabled in the autoresponder email and you are using as the sender email. These features will only work if is used so please switch that. 

    If the autoresponder is still not delivered, ask your submitters to check spam. Adding to their safe sender/contact list will also help.