What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Notification email not getting through

    Asked by DataMgrLou on July 23, 2016 at 07:35 AM

    My notification email is not getting through to me on the Course Evaluations Form. Why?

    email not getting unable to receive not getting through bounce list
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    JotForm Support

    Answered by Jan on July 23, 2016 at 12:46 PM

    The reason why you're not getting notification is because your email address is in the bounce list. Here's a screenshot:

    I have removed it from the list now. Please check these 2 guides:
    How-to-Remove-Your-Email-Address-from-Bounce-List
    How-to-Prevent-Email-Bouncing-Related-Issues

    If you have any questions, let us know. Thank you.