What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of my forms are disabled

    Asked by robinata on July 23, 2016 at 02:43 PM

    I have created some forms, they are from a few weeks ago but know they don't work anymore. Can someone please help me.

    all of my forms all forms disabled forms are disabled autosuspended
  • Profile Image
    JotForm Support

    Answered by John_Benson on July 23, 2016 at 05:02 PM

    Your account is currently autosuspended. It was suspended automatically by our phishing detector tool. The reason is because you have a field that are asking for Username.

    You are not allowed to collect login credentials here in JotForm. This violates our terms of use. If you want, you can use other words other than "Username". Let me know if I can delete that form field so that I can re-activate your account.

    I'll wait for your response. Thank you.