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JotForm Tab on Facebook is not showing for mobile browsersAsked by Voss on July 23, 2016 at 04:47 PM
I added jotform tab (preguntas y comprar) to my facebook page for clients to purchase
when i view on desktop computer...i can see the tab
when i view on mobile phone....NO see tab...
Mobile mobile view desktop vs mobile
I'm afraid that this is a limitation coming from Facebook, where custom page tabs cannot be shown on mobile devices.
You can take a look at the following bug report on Facebook:
It is not something that we could work around on our end, as it is a limitation coming from Facebook themselves. When users are using a mobile device to open a Facebook page, Facebook will automatically redirect users to the mobile version of that page, and mobile version does not support custom page tabs.
There are specialized companies who have dedicated their services to enabling Facebook tab pages to be shown even to mobile users. Examples of these companies:
You may want to look at one of them as your solution to working around the limitation by Facebook, to have your forms on Facebook accessible to mobile users.