What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Show and Hide condition are not working properly.

    Asked by resilico on July 24, 2016 at 12:49 PM

    The second problem has to do with Show/Hide.  When entering the form, some fields are hidden(using Form Collapse). That works nicely. But when a selction is made from the field: "How did you feel?", a previously hiddeen field should be shown. It doesn't.

    I cleared the cookies, but that didn't make a difference.

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    JotForm Support

    Answered by BDAVID on July 24, 2016 at 03:26 PM

    Simply delete the first collapse to solve the problem:

    Let us know if you need more help.

  • Profile Image

    Answered by resilico on July 26, 2016 at 04:00 AM

    This works - thank you.