What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my forms are not showing?

    Asked by Dee13189 on July 24, 2016 at 03:38 PM

    please help my my girlfriend runs a small business with one form im also selling services im not trying to do anything bad i saw i could have got this for fishing im not doing that 

    forms not showing not showing suspended username password
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    JotForm Support

    Answered by John_Benson on July 24, 2016 at 05:03 PM

    I checked your forms and I saw a fields that are asking for a username and password. I understand that you want your users to register or to enter a username and password. However, our phishing detector tool automatically suspends the user's account when it detected something suspicious on their forms. Using keywords like 'username' and 'password' actually triggers the system. Please check our terms of use.

    We can activate your account but we need to delete those guilty fields first. If you are okay with that, let us know. We'll wait for your response. Thank you.