What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I customize my customer's confirmation email?

    Asked by Thewanderingmarket on July 24, 2016 at 04:54 PM
    email customize email autoresponder email confirmation email email editor
  • Profile Image
    JotForm Support

    Answered by John_Benson on July 24, 2016 at 06:11 PM

    You can easily edit or customize the confirmation email in the autoresponder wizard. Please follow these steps:

    1. In the Form Builder, click the Emails button in the toolbar.

    2. Select the autoresponder email and then click the Edit button.

    3. In this page, you'll see the email editor. Here you can customize the email message.

    Hope that helps. Thank you.