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    How to send email autoresponder base on form field selections?

    Asked by JStamp on July 24, 2016 at 05:29 PM

    I have a form that includes a section to request more information. There are 6 types of information to request. Can an automatic email reply only include the information they request? For example, if they choose options 1, 3 and 6 the email would only send information about those selections? 

    Page URL:
    https://form.jotform.com/61037698032153

    conditional email emails recipients autoresponder form fields
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    JotForm Support

    Answered by Mike_G on July 24, 2016 at 08:08 PM

    Yes, that would be possible and here's how you can do that. 

    First, create all the necessary autoresponders.

    Creating-a-Form-Autoresponder

    Then, create the conditions that when met, it will send the appropriate autoresponder to the email address entered in the email field.

    How-to-Send-Email-Based-on-Selection

    You can also make combinations like this: 

    I hope this helps. Please feel free to contact us anytime should you have any further questions with the instructions given above. 

    Thank you.

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    Answered by JStamp on July 24, 2016 at 10:13 PM

    Thank you. I didn't see that purple plus button on the right side of the screen! Will this method require me to create a separate email for each combination of possible selections?

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    JotForm Support

    Answered by Chriistian on July 25, 2016 at 12:14 AM

    You will not need to create a separate email for each combination. If you have 6 types of information to request, then you will only need to create 6 autoresponder emails.

    However, you may need to create separate conditions for each email combinations. For more info on the "Change Email Recipient" condition, you can check out this guide: How to Send Email Based on Selection. Regards.