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Why can't customers with gmail accounts receive autoresponder?Asked by stridecomms on July 24, 2016 at 07:53 PM
I can't seem to solve this problem. The test email with the autoresponder works well but customers don't get an email after they fill out the form.
Is there a configuration I should do for Gmail accounts to accept the autoresponse?
Here's the URL of the form: https://form.jotform.me/stridecomms/grasst-scholarships_basic-info-form
It hasn't been embedded in any website.
It seems you have created one more thread for the same issue. One of my colleague is already responding to you on the following thread: https://www.jotform.com/answers/889548-Why-can-t-customers-with-gmail-accounts-receive-autoresponder#0