What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form stopped working. Error says "Form not found."

    Asked by BH24horas on July 24, 2016 at 07:59 PM

    Good morning, I've been making some changes in my form and it stopped working. I do not know if you need a time to return to normal but the warning is not being found my forms. Could take a look? Thank you.

    My Forms stopped working and thank
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    JotForm Support

    Answered by Chriistian on July 24, 2016 at 11:07 PM

    Your account has been autosuspended by our phishing detector due to violation of Jotform's terms. Please note that collecting user credentials (username and password) is strictly prohibited on jotform.

    To remove the suspension on your account, please delete the fields that are asking for user's credentials.

    Let us know on this thread once you have deleted the suspected fields, and we shall remove the suspension accordingly. Regards.