What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled.

    Asked by gareth886 on July 24, 2016 at 09:57 PM

    Hi Team,

    I have created a simple feedback form but I get the form is disabled message any time I try to link to it.

    I have checked the form settings and it says it is enabled.

    Do you know why it isn't working?

    https://form.jotform.co/62057777978880

    Many thanks,

    Gareth

    Page URL:
    https://form.jotform.co/62057777978880

    form is disabled feedback form JotForm message settings
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 25, 2016 at 12:05 AM

    Your account was autosuspended by our phishing detector, which is why your forms are currently disabled. However, I checked your form and they do not seem to violate jotform's terms. Due to this, I have now removed the suspension on your account. You should be able to view your forms successfully. Regards.