Jotform to zoho workflow trigger not working.

  • itadvpet
    Asked on July 24, 2016 at 10:15 PM

    hi guys,

     

    I am not getting the workflow trigger to zoho crm to work. I have been over it with zoho, my workflows are all working great.

     

    Can you tell me if this is because I am on the free plan or is there something else going on?

     

    Dave

    + 61 418 647 900

  • Chriistian Jotform Support
    Replied on July 25, 2016 at 1:26 AM

    I cloned your form and integrated it with my zoho crm. The workflow seems to be triggering successfully on my end. I set the workflow to trigger when the email address has the word "arrow" in it. When I submit the form, the task below was created in my Zoho CRM.

    Jotform to zoho workflow trigger not working Screenshot 20

    Can you please try removing the previous integration with Zoho CRM? Clear your form cache, then re-integrate it with zoho afterwards. If the issue persists, please let us know.

  • itadvpet
    Replied on July 25, 2016 at 8:52 PM

    fixed it... thanks so much. I wish I tried it before as I had spent a fair amount of time on it. Thanks so much!