- itadvpetAsked on July 24, 2016 at 10:15 PM
I am not getting the workflow trigger to zoho crm to work. I have been over it with zoho, my workflows are all working great.
Can you tell me if this is because I am on the free plan or is there something else going on?
+ 61 418 647 900
- JotForm SupportChriistianAnswered on July 25, 2016 at 01:26 AM
I cloned your form and integrated it with my zoho crm. The workflow seems to be triggering successfully on my end. I set the workflow to trigger when the email address has the word "arrow" in it. When I submit the form, the task below was created in my Zoho CRM.
Can you please try removing the previous integration with Zoho CRM? Clear your form cache, then re-integrate it with zoho afterwards. If the issue persists, please let us know.
- itadvpetAnswered on July 25, 2016 at 08:52 PM
fixed it... thanks so much. I wish I tried it before as I had spent a fair amount of time on it. Thanks so much!