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    Jotform to zoho workflow trigger not working.

    Asked by itadvpet on July 24, 2016 at 10:15 PM

    hi guys,


    I am not getting the workflow trigger to zoho crm to work. I have been over it with zoho, my workflows are all working great.


    Can you tell me if this is because I am on the free plan or is there something else going on?



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    JotForm Support

    Answered by Chriistian on July 25, 2016 at 01:26 AM

    I cloned your form and integrated it with my zoho crm. The workflow seems to be triggering successfully on my end. I set the workflow to trigger when the email address has the word "arrow" in it. When I submit the form, the task below was created in my Zoho CRM.

    Can you please try removing the previous integration with Zoho CRM? Clear your form cache, then re-integrate it with zoho afterwards. If the issue persists, please let us know.

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    Answered by itadvpet on July 25, 2016 at 08:52 PM

    fixed it... thanks so much. I wish I tried it before as I had spent a fair amount of time on it. Thanks so much!