What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need help in resetting my account password

    Asked by Shah MK  on July 25, 2016 at 12:51 AM

    Hi, i forgot my email and pssword to login. But i received notification on my other email - mysimplychocolate@gmail.com. how to reset this ?. Thank you in advance. 



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    JotForm Support

    Answered by Kiran on July 25, 2016 at 04:31 AM

    I have checked your email address and see that there are no accounts registered with this email address. If you are referring to the notification of the form http://www.jotform.me/form/30884664368467, the form is associated with another account simplychocolate. which is registered using a different email address co******0@g***l.com.

    You may try resetting the password from the login screen so that the password reset instructions shall be sent to the registered email address.

    Hope this information helps!