What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Updated form is missing information.

    Asked by milkpond on July 25, 2016 at 02:48 AM



    Hi there the above is the link to an updated form, however the client contact details and order information/ selection is missing. 

    Have saved it a million times and still publishes without the information.

    Please help me. 

    The jot builder copy below for your info.


    Many thanks


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 25, 2016 at 05:38 AM

    There are several conditions with errors which is causing the contact fields to not be displayed on the form. To resolve the issue and display the fields, please update or delete these conditions.

    Once deleted, the fields should now be displayed successfully.