Why I do not recive the notification email?

  • Holidea
    Asked on July 25, 2016 at 3:47 AM

    Hi,

    I field a form and did not arrive the notificatione email.

     

    Thank you

    Eva

    Page URL: https://form.jotform.com/62061919779973
  • Irshad
    Replied on July 25, 2016 at 7:02 AM

    Your email address admin@holideatravel.com was in the Bounce list of our system. Please check below the reason given by the system:

    Reason(s) : smtp; 554-kundenserver.de (mxeue001) Nemesis ESMTP Service not available

    I have removed your email address from the Bounce list.

    please make sure you whitelist our Jotmails ip addresses or ask your email service provider to do it.
  • Holidea
    Replied on July 26, 2016 at 3:29 AM

    Thank you Irshad!

  • liyam
    Replied on July 26, 2016 at 4:42 AM

    On behalf of Irshad, you are welcome, Eva.

    Feel free to let us know if you have other questions :)