Why I do not recive the notification email?

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    Holidea
    Asked on July 25, 2016 at 03:47 AM

    Hi,

    I field a form and did not arrive the notificatione email.

     

    Thank you

    Eva

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    Irshad
    Answered on July 25, 2016 at 07:02 AM

    Your email address admin@holideatravel.com was in the Bounce list of our system. Please check below the reason given by the system:

    Reason(s) : smtp; 554-kundenserver.de (mxeue001) Nemesis ESMTP Service not available

    I have removed your email address from the Bounce list.

    please make sure you whitelist our Jotmails ip addresses or ask your email service provider to do it.
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    Holidea
    Answered on July 26, 2016 at 03:29 AM

    Thank you Irshad!

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    liyam
    Answered on July 26, 2016 at 04:42 AM

    On behalf of Irshad, you are welcome, Eva.

    Feel free to let us know if you have other questions :)